Defects Process
PBMG has a well-developed defect process, or we can easily work with your process to deliver a superior result, resulting in reduced complaints and cost, and an enhanced customer experience.
Apartments
- Owners find it easy to lodge defects via our system Blogix or via your own system
- Owners log defect with Building Manager who collates the information and forwards to the Developer/Builder.
Common Area
- During the handover period, before the builder has left the site, the PBMG Building Manager begins to compile a running spread-sheet of visual defects, resulting in the majority being closed off prior to handover.
- Working with the Builder to address items in a timely fashion thus demonstrating progress, resulting in less likelihood of owners or Strata Manager seeking legal representation.
The Simplicity of Logging Defects with Pacific
All Clients will be able to easily log any issues through our unique building management system.
