Our Concierge to Welcome You Home

As a provider of concierge services in the Sydney area, we primarily focus on customer service, and we strive to provide our clients with personnel who offer excellent assistance in a friendly and professional manner. As the concierge is usually the first point of contact, we understand the importance of ensuring concierge staff are well-trained in effective communication, customer service and understanding all of their extensive duties.

• Access Control
• Maintain safety of premises and personnel
• Maintain Daily Occurrence Book (DOB)
• Maintain the Move in and Notice Diary (MIND)
• Produce weekly Concierge Report (CR)
• Maintain Key Log
• Maintain Parcel Log

• Assisting Residents
• Booking Taxis
• Providing local knowledge to residents
• Making reservations for residents
• Referring residents to cleaning services
• Assisting residents with luggage
• Opening doors
• Calling the lifts